Plugins / Video Guides Pro / Documentation

Video Guides Pro

Applies to Video Guides Pro 1.1.2. Updated Sep 25, 2026. 18 min read

This manual covers the plugin from desk9design.com and CodeCanyon: products and manuals, adding videos from YouTube, Vimeo or your own files, the three blocks and their shortcodes with every option, deep links, the settings, privacy and cookie plugins, WPML and Polylang, licensing and updates. There is no free version; every section applies to every plan.

1. Overview

Video Guides Pro turns your setup, how-to and product videos into a library grouped by product, with the matching manuals right next to them. Visitors filter by product, open a video in a full-screen view with its description and the product’s manuals as download buttons, and move on to the next one with the arrows, the keyboard or a swipe. Every video has its own link, every product its own deep link.

Videos come from YouTube, from Vimeo (unlisted videos included) or from MP4 and WebM files in your media library. Before a click nothing is loaded from YouTube or Vimeo: the preview image is yours, the player appears after the click, and your cookie plugin can take over the consent decision. Files from your own site play without any third party.

There is one edition of the plugin with every feature. What you buy on desk9design.com is a year of updates and support for the sites in your plan and the license key that delivers the updates inside WordPress. The plugin keeps working after the year; only updates and support stop until you renew.

Video Guides Pro
ContentVideos, products (with image and manuals) and video types, all in your database
SourcesYouTube, Vimeo (also unlisted), MP4 / WebM / MOV files from your media library
BlocksVideo Library, Video (Two-Click), Manuals
Shortcodes[d9vg_library], [d9vg_video], [d9vg_manuals]
PlayerTwo-click with a built-in consent panel; full-screen view with previous / next, keyboard, swipe and a video strip
Cookie pluginsBorlabs Cookie 3, Complianz, Melon Consent (our own, free on wordpress.org)
LanguagesEnglish and German included, WPML and Polylang supported
Search enginesschema.org VideoObject markup per video on the page
Adminown menu Video Guides with Videos, Add Video, Products & Manuals, Video Types, Settings and License

2. Requirements

WordPress6.5 or newer (tested up to 7.1)
PHP7.4 or newer
Themenone; works with any block or classic theme, text color and fonts are inherited
Page buildersblock editor for the blocks; classic editor and page builders through the shortcodes
Cookie pluginoptional. Borlabs Cookie 3, Complianz or Melon Consent take over the consent decision; without one the built-in consent panel is used
External servicesnone on page view. YouTube or Vimeo only after a click on a video from that service; your own files never leave your server
Build toolsnone. No build step, no external libraries, no tracking

3. Installation

1

Download the ZIP desk9-video-guides-pro-1.1.2-desk9design.zip from your account. The license key is in your order email and under Subscriptions.

2

In your WordPress admin go to Plugins > Add New > Upload Plugin, select the ZIP, click Install Now, then Activate.

3

A new top-level menu Video Guides appears with Videos, Add Video, Products & Manuals, Video Types, Settings and License.

4

Open Video Guides > License, paste the key and click Activate license. From now on updates arrive through the normal Plugins screen. Every feature works before the key is in. The key brings the updates and support; nothing else is locked.

Note: if you tested the free version “Desk9 Video Guides” on this site earlier, Pro takes over its videos, products, manuals and settings on activation and deactivates the free plugin. You can delete the free version afterwards; your pages keep working.

4. Quick start

Ten minutes from an empty install to a library on a page. Products first, because every video and every manual belongs to one.

1

Go to Video Guides > Products & Manuals and add a product: name, optionally a short name for the filter on phones and a product image. Under Manuals and downloads add a PDF from the media library with a label such as “User manual”. Save.

2

Go to Video Guides > Add Video. Paste a YouTube or Vimeo link into Video link, or click Choose a video file for an MP4 from your media library. The plugin recognizes the source and fetches the preview image. Give the video a title, pick the product and the video type, add a short description, publish.

3

Open the page that should hold the library and insert the Video Library block. The block shows every published video grouped by product, with the product filter on top.

4

Open Video Guides > Settings and set the accent color and the corner style, so filters, play buttons and download links match your site. The live preview shows the result before you save.

That is the whole setup. Everything below explains the options in detail.

Video library with the product filter All products, Coffee maker, Grinder and Kettle, a video type filter with All, Setup, Cleaning and care and How-to, and the Coffee maker product with its image, two manual download buttons and three video cards showing preview image, length and video type.
The library: product filter, video type filter, and each product with its image, its manuals and its videos.

5. Products and manuals

A product is what a visitor filters by. It is a term under Video Guides > Products & Manuals with these fields:

FieldWhat it does
Namethe label on the filter button and on the cards
Short name (mobile)a shorter label for the filter on phones; empty = the name
Product imageshown in the product area of the library and in the full-screen view
Orderthe position in the filter row and in the library; lower numbers first
Parent productproducts can be nested; the library lists each product with its own videos
Manuals and downloadsany number of files from the media library, each with a label (“User manual”, “Quick start”, “Data sheet”), sortable with Move up / Move down

Manuals appear in three places: as download buttons under the videos of that product in the library, in the full-screen view of every video of that product, and in the Manuals block. A file without an extension in its name gets its type badge from the d9vg_manual_filetype filter. Manuals are only shown in the language of the page (see WPML and Polylang).

The Edit Product screen with name, slug, parent product, description, the short name for phones, the order and the product image.
A product: name, short name for phones, order and image.
The Manuals and downloads section of a product with two manuals, each with title, label, file link, a Media Library button and Move up, Move down and Remove links.
The manuals of a product: label, file, order.

Note: a product that has manuals but no videos still appears in the library as a “manuals only” entry, so a data sheet is findable before the first video exists. Switch Manuals next to the videos off in a block and those products are hidden there too.

Video types

Video types are the second axis: Setup, How-to, Cleaning and care, Unboxing, whatever fits your products. They live under Video Guides > Video Types and can be nested. In the library they appear as a small line on each card and, when the block option Filter by video type is on, as a second filter next to the products.

6. Adding videos

A video is a post under Video Guides > Add Video. The Source box at the top decides where it plays from; everything else is the usual editor.

FieldWhat it does
Video linkpaste a YouTube or Vimeo link. The box answers with “Recognized: YouTube” or “Recognized: Vimeo” and fetches the preview image when you save
Video fileclick Choose a video file and pick an MP4, WebM or MOV file from your media library. Only files on your own domain are accepted
Preview image from the videofor files: play the video in the box, pause at a good frame and click Use this frame as preview image. The frame is saved to the media library and becomes the preview when you save the video. Any image set as featured image works as well
Lengthminutes:seconds, shown on the preview image. Filled in automatically for Vimeo and for files; for YouTube enter it by hand (YouTube does not share it without an API key)
Short descriptionoptional. Shown in the full-screen view under the title and used for the structured data
Productthe product this video belongs to; the library groups by it
Video typethe type shown on the card and used by the type filter
Featured imagethe preview image. Fetched automatically for YouTube and Vimeo; replace it with any image from the media library if you like

Within a product, videos appear in the order of their Order value (Page Attributes in the sidebar), then by publish date, oldest first, so a setup video stays in front of the care video however often you add new ones. A video published within the number of days set under Video Guides > Settings > New badge carries a “New” badge on its card.

The video edit screen with the Video box: the video link recognized as YouTube, the short description, the length field, a Watch on YouTube link, and the Video Types and Products boxes in the sidebar.
Editing a video: the link is recognized, description and length below, product and type in the sidebar.

Warning: the preview image is the only thing a visitor sees before the click, so make sure every video has one. A YouTube or Vimeo video without a fetched image shows a plain play button on an empty card.

7. YouTube, Vimeo and your own files

Three sources, one library. The card and the full-screen view look the same for all of them; what differs is what happens after the click.

SourceHow it behaves
YouTubeany watch, share, Shorts or embed link. Plays from www.youtube-nocookie.com after the click. The preview image is downloaded once from i.ytimg.com when you save the video in the admin; only the video ID is sent
Vimeoa vimeo.com or player.vimeo.com link. Unlisted videos work: paste the link with its hash (vimeo.com/123456789/abcdef1234 or the ?h= form). Plays with “do not track” after the click. Preview image and length come from vimeo.com/api/oembed.json once, in the admin
Your own fileMP4, WebM or MOV from your media library. Played by the browser directly from your site, no third party, no consent needed. Preview image from a frame of the video; length read from the file

Note: files on other servers are refused on purpose: the privacy promise of the plugin (“nothing is loaded from a third party before a click”) would not hold for them. Upload the file to your own media library instead, or host it on YouTube or Vimeo.

The plugin does not transcode, stream adaptively or cache your files. A large MP4 is served as it was uploaded, so keep files at web size (1080p H.264 is a good default) or use YouTube or Vimeo for long videos.

8. The Video Library block

Insert the Video Library block on any page. It renders every published video grouped by product, the product filter above, the manuals of each product next to or below its videos, counts, and deep links. The block sidebar has four panels:

The block editor with the Video Library block selected and its sidebar open: the Filters panel with filter on phones, filter by video type and keep filters visible, and the Layout panel with videos per row, card style, image format and product area.
The Video Library block in the editor with its sidebar.

Filters

ControlWhat it does
Productsshow only these products; none selected = all products
Filter by video typeadds a second filter row with the video types
Filter on phonesSwipeable product buttons (chips) or Filter bar with bottom sheet: a button that opens the product list from the bottom of the screen
Keep filters visible while scrollingthe filter bar sticks to the top on phones and tablets and hides while scrolling down

Layout

ControlWhat it does
Videos per rowAutomatic, 2, 3 or 4. Fewer columns are used automatically where the space is too narrow
Card styleImage, title below (standard), Title on the image (overlay) or List with small images
Image format16:9 widescreen, 4:3, 1:1 square or 9:16 upright for Shorts and Reels
Product areaNext to the videos on wide pages, Above the videos, or Name and manuals only, no image (minimal)
Text sizeSmall, Normal or Large for titles and labels

Playback

ControlWhat it does
Play videosIn a full-screen view with next/previous (the default) or Right in the card. In-card playback keeps the visitor on the page; the full-screen view shows description, manuals and the strip of other videos

Show

ControlWhat it does
Video type on the cardsthe small type line on each card
Number of videos per productthe count on each product button
Manuals next to the videosthe download buttons of each product in the library. Off also hides products that only have manuals

Play button, hover effect, card frame, filter style, counts, the length badge, the “New” badge and the colors of the full-screen view are global and live under Video Guides > Settings; they apply to every block on the site.

Video library with the card style Title on the image, three videos per row and the product area above the videos.
Card style Title on the image, three per row, product above.
Video library with upright 9:16 cards for Shorts and Reels, four per row, and the minimal product area with name and manuals only.
9:16 cards for Shorts and Reels, four per row, minimal product area.
Video library in the list card style with small images, one video per row with title, type and length.
The list card style: small images, one video per row.

The full-screen view

A click on a card opens the video large on a stage: dark, light or in your theme colors (a setting). Around it: the title, the short description, the product and its manuals as download buttons, arrows to the previous and next video, and a strip of every video in the current filter. The keyboard works (arrow keys, Escape), so does a swipe on a phone. Every video in the view has its own address #video-123; opening that address shows the video right away.

Full-screen view on a dark stage with the consent panel Load video from YouTube over the preview image, previous and next arrows, a counter reading 2 of 7, the title Descaling in three steps with its description and product, two manual download buttons and a strip of all seven videos below.
The full-screen view: video, description, the manuals of the product, previous and next, and the strip. Here with the consent panel before the first click.

On phones

The filter row becomes swipeable chips or a bottom sheet, stays on top while scrolling and hides while scrolling down, so the videos get the screen. The product area moves above the videos, columns fall back to one or two, and 9:16 cards are made for Shorts and Reels.

The video library on a phone with swipeable product buttons, the video type filter and the first video cards.
On a phone: swipeable product buttons.
The bottom sheet filter on a phone: a Filter videos panel with the video type row, a product list with images and counts, a Reset button and a Show 7 videos button.
On a phone: the bottom sheet with video types and products.

9. The library shortcode

For the classic editor and page builders, [d9vg_library] renders the same library with the same options. Every attribute you leave out uses the block default.

AttributeValuesDefault
productscomma-separated product slugsempty = all
types1 shows the video type filter0
mobilechips or sheetchips
sticky0 lets the filter bar scroll away on phones1
playlightbox (full-screen view) or inline (in the card)lightbox
columnsauto, 2, 3, 4auto
cardstandard, overlay, liststandard
aspect16:9, 4:3, 1:1, 9:1616:9
productside, top, minimalside
sizes, m, lm
show_type0 hides the video type on the cards1
show_count0 hides the counts in the filter1
show_manuals0 hides the manuals in the library1
[d9vg_library products="coffee-maker,grinder" types="1" mobile="sheet" columns="3" card="overlay" aspect="16:9"]

10. The Video block and shortcode

The Video (Two-Click) block places one video anywhere: in a product description, a blog post or a support answer. Pick the video from the dropdown; the block shows the preview image with a play button and loads YouTube or Vimeo only after the click, exactly like the library.

ControlWhat it does
Videothe video from Video Guides
StyleLarge, with title in the image (hero) or Card like in the library
Title in the imagea label over the image; empty = the title of the video
Small line in the imagea caption line; empty = the video type
Privacy note below the videothe line “The video loads from YouTube only after you click”
Play in a full-screen viewopens the full-screen view instead of playing in place

The shortcode [d9vg_video] takes either a video from the plugin or a link directly:

AttributeValuesDefault
idthe ID of a video from Video Guidesnone
youtubea YouTube link or ID, for a video that is not in the librarynone
vimeoa Vimeo link or IDnone
varianthero or cardhero
labelthe title in the imagevideo title
captionthe small line in the imagevideo type
privacy0 hides the privacy note1
playinline or lightboxinline
[d9vg_video id="123" variant="card"]
[d9vg_video youtube="https://youtu.be/dQw4w9WgXcQ" label="Descaling in three steps" caption="Care"]
A single video block in the large style with the preview image, an accent-colored play button, the title in the image, the type line Cleaning and care and the privacy note The video loads from YouTube only after you click.
The Video block in the large style, with the privacy note under it.
The built-in consent panel over a video: Load video from YouTube?, the note When the video plays data is sent to YouTube (Google), a Play video button and the checkbox Always load YouTube videos.
After the click: the built-in consent panel, with Always load for this service.

Note: a video given by link only has no product, no manuals and no place in the library. It still plays two-click and still carries the privacy note.

11. The Manuals block and shortcode

The Manuals block lists every manual as download cards, grouped by product, in the language of the page. It is the download center for a support page that has no videos yet, or the place where the data sheets live.

ControlWhat it does
Heading (optional)a heading above the cards
Introduction (optional)a short text under the heading
Productswhich products should show their manuals; none selected = all
[d9vg_manuals heading="Manuals" intro="All manuals as PDF."]
The Manuals block with the heading Manuals, an introduction line and download cards grouped by product, each with label and PDF badge.
The Manuals block: every manual as a download card, grouped by product.

When there is no manual in the language of the page, the block is hidden on the page; editors see a note instead of an empty box.

Two kinds of addresses let you send people straight to the right place: from a QR code on the packaging, from a support ticket or from your own navigation.

AddressWhat it does
/videos/#coffee-makeropens the library page with the product filter already set to that product slug
/videos/#video-123opens the library page with that video already open in the full-screen view

The library updates the address while the visitor filters and browses, so a copied link always lands where the visitor was. The addresses are plain fragments, nothing is sent to the server for them.

13. Settings

Video Guides > Settings holds the global look and behavior. A live preview next to the options updates as you change them; save to apply them on the site. Fonts and text color come from your theme there.

The Video Guides Settings screen with the Getting started box, the accent color, the corner style and the play button options, and the live preview on the right showing filter buttons, two video cards and the full-screen view.
The settings screen with the live preview on the right.

Look

OptionWhat it does
Accent colorused for active filters, play buttons and download links. Empty = the text color of your theme. Button text switches between black and white automatically for contrast
CornersRounded (the default), Square, or Same radius everywhere with a pixel value
Play buttonRound, see-through (default), Round, in the accent color, Only the play icon, or a button with the text “Watch video”
Effect on hoverZoom into the image (default), Brighten the image, Lift the card with a shadow, or none
Card framenone (default), a thin line, or a card with background
Product filterRounded buttons (default), Tabs with underline, or Square buttons
Details on the cardsshow the number of videos in the product filter; show the length of the video on the preview image
New badgevideos published within this many days get a “New” badge; 0 = off
Full-screen viewDark (default), Light, or Colors of your theme

Columns, card style, image format and product layout are not here: they are per block, so two libraries on two pages can look different while sharing the same play button and colors.

Languages

OptionWhat it does
Fallback language for videosif a video has no version in the language of the page, this version is shown. Manuals are only shown in the language of the page

Privacy

OptionWhat it does
Consent for YouTube and VimeoUse my cookie plugin if there is one (recommended): Borlabs Cookie, Complianz or Melon Consent decide, the built-in panel is the fallback. Always ask with the built-in consent panel: the plugin ignores the cookie plugin and shows its own panel inside the player

Data

OptionWhat it does
Delete all videos, products and settings when the plugin is deletedoff by default. Images and PDF files in the media library are never deleted either way

14. Privacy, consent and cookie plugins

The plugin is built so that a page full of videos makes no request to YouTube or Vimeo until a visitor asks for one. That is what makes it usable under the GDPR without a consent entry for every page view.

What happens
Before the clickonly the preview image from your own media library is on the page. No script, no iframe, no cookie from the video service
The clickif your cookie plugin already has consent for YouTube or Vimeo, the video starts right away. Otherwise a short consent panel appears inside the player: play once, or “always load” for this service
“Always load”stored in your cookie plugin when you use Borlabs Cookie or Melon Consent, otherwise in the visitor’s browser (localStorage), not in a cookie
YouTubeplays from www.youtube-nocookie.com (privacy-enhanced mode)
Vimeoplays from player.vimeo.com with “do not track”
Your own filesno third party at all, no panel, no consent
Privacy policy linkthe consent panel links to the privacy page set under Settings > Privacy

Cookie plugins

PluginWhat is checked
Borlabs Cookie 3services youtube and vimeo
Complianzcategory marketing
Melon Consentservices youtube and vimeo. The desk9 cookie banner and content blocker, free on wordpress.org; the two plugins are built to work together

The services and the category can be changed with the d9vg_consent_config filter, and a further cookie plugin can be added in JavaScript (see For developers). With Always ask with the built-in consent panel the integration is off and the panel is always used.

What the plugin sends where

WhenWhat
Saving a video in the adminYouTube: the video ID to i.ytimg.com for the preview image. Vimeo: the video link to vimeo.com/api/oembed.json for preview image and length. Admin only, once per video
A visitor clicks playthe video is loaded from YouTube or Vimeo; the service then receives the visitor’s IP address and browser data. Nothing before that
License and updateswhen you activate the license and when WordPress checks for updates (at most every 12 hours): product name, license key, site URL and installed version to desk9design.com. No visitor data

Terms and privacy policies of the services: YouTube terms, Google privacy policy, Vimeo terms, Vimeo privacy policy, desk9 privacy policy.

15. WPML and Polylang

The plugin ships in English with a German translation and works with WPML and Polylang out of the box. A wpml-config.xml is included, so WPML knows which fields to translate.

How it works
Videostranslate a video like any post. The library shows the version in the language of the page; a video without a translation falls back to the fallback language from the settings, then to the default language of the site
Products and video typestranslated terms with their own names, short names and images
Manualsstored per product, so a translated product carries its own manuals; a German product gets the German PDF. The Manuals block, the library and the full-screen view show only the manuals of the current language
Filter keysdeep links use the slug of the default language, so #coffee-maker works on every language of the page

16. Structured data

Every video on a page carries schema.org VideoObject markup: name, description, thumbnail, upload date, duration and the embed or content URL. Search engines can show the videos as video results without the page loading a single player. The short description of the video is the description in the markup, so it is worth writing one.

Turn the markup off with the d9vg_schema_enabled filter if another plugin already writes video markup for the same page.

17. License and updates

The license key is in your order email and under Subscriptions in your account. It activates as many sites as your plan allows: 1, 5 or unlimited.

1

Open Video Guides > License, paste the key into License key and click Activate license. The page answers “License activated. Updates are now delivered to this site.”

2

The status box shows Active on this site, the number of sites in use (for example “Sites: 1 of 5”) and Valid until. Check status and updates asks the license server again right away.

3

Updates now appear on Dashboard > Updates and on the Plugins screen like any other plugin. WordPress checks at most every 12 hours.

4

Moving the plugin to another site? Click Deactivate on this site first, so the slot is free for the new site. You can also free a slot under Subscriptions in your account.

StatusMeaning
Active on this sitethe key is valid and this site uses a slot; updates arrive
Not active on this siteno key, or the key was deactivated here; the plugin works, updates do not arrive
Expired or disabledthe subscription has ended or was refunded; renew under Subscriptions and click Check status
Unknown license keya typo, or a key for another product
The license server could not be reacheda temporary network problem on the way to desk9design.com; try again later
The License and updates screen with the license key field, the Activate license button and the status box.
Video Guides, License: paste the key, activate, done.

Note: all features work without an active license. What stops after expiry is the update check and support; the videos, the library and the settings keep working as they are.

18. Staging and moving sites

Staging and local sites do not use a slot. A site whose address is localhost, a .local, .test or .ddev.site domain or a subdomain starting with staging., dev., test. or local. activates without counting against your plan, so you can test an update before it goes live.

When you move a site to a new domain, the license notices the new address at the next check and the old address frees its slot after a while. To be safe, deactivate on the old site before the move and activate on the new one afterwards. Videos, products, manuals and settings travel with the database; the preview images and files with the media library.

Cloning a site with a database copy keeps the license key in the copy. On the clone, deactivate the key if the clone should not use a slot.

19. For developers

The plugin adds nothing to your theme and needs no build step. A few filters and one JavaScript hook cover the common extensions.

Filter / actionWhat it does
d9vg_consent_configthe consent services and categories per provider (youtube, vimeo) for the cookie plugins. borlabs and melon hold one entry per provider
d9vg_videoschange the list of videos the library renders. Items carry the source fields source, yt, vimeo, vhash and src
d9vg_library_product_asidean action that adds content below the manuals of a product in the library
d9vg_schema_enabledreturn false to turn off the VideoObject markup
d9vg_manual_filetypethe file type badge for download links without a file extension

Another cookie plugin can be plugged in with a JavaScript adapter on window.d9vgConsentAdapters: an object with active() (is this cookie plugin running), given( provider ) (is consent given for youtube or vimeo) and optionally save( provider ) (store “always load” in the cookie plugin).

window.d9vgConsentAdapters = window.d9vgConsentAdapters || [];
window.d9vgConsentAdapters.push( {
	active: function () { return !! window.myCookieTool; },
	given: function ( provider ) { return window.myCookieTool.allowed( provider ); },
	save: function ( provider ) { window.myCookieTool.allow( provider ); }
} );

Data model: videos are the post type d9vg_video, products and video types are taxonomies, manuals are term meta on the product, preview images are regular attachments. Everything is in your database and travels with a normal WordPress export.

20. Troubleshooting and FAQ

The library is empty on the page.

The block shows published videos that have a product. Check that the videos are published (not drafts), that each has a product, and that the block’s Products option does not exclude them. The editor shows “No videos yet” with a link to the two admin screens while the library is empty.

A video shows a play button on an empty card.

The preview image is missing. Open the video: for YouTube and Vimeo save it once more so the image is fetched again, or set any image as featured image. For a file, pause at a good frame and click Use this frame as preview image.

The video does not start after the click.

With a cookie plugin: the plugin waits for consent to the youtube or vimeo service (Complianz: the marketing category). Give consent, or switch to Always ask with the built-in consent panel under Settings to rule the cookie plugin out. A video file that does not start is usually not on your own domain or not an MP4, WebM or MOV.

YouTube shows no length on the card.

YouTube does not share the length without an API key. Enter it by hand in the Length field of the video (minutes:seconds). Vimeo and files fill it in automatically.

The length or the preview image is wrong after I changed the link.

Changing the link reads the length and the image again when you save. If an old image stays, remove the featured image and save once more.

The filter bar covers content on phones.

That is the sticky filter. Switch Keep filters visible while scrolling off in the block, or use sticky="0" in the shortcode.

Can I have two libraries with different products?

Yes. Two blocks (or shortcodes) on two pages, each with its own Products selection, columns, card style and image format. Play button, colors and the full-screen view are shared.

Do unlisted Vimeo videos work?

Yes. Paste the link with its hash. The video plays for visitors of your page and stays unlisted on Vimeo.

Does the plugin set cookies?

No. The “always load” choice goes into your cookie plugin (Borlabs Cookie, Melon Consent) or into the browser’s localStorage. The plugin itself sets no cookie and loads no tracking.

Can I use it with the classic editor or a page builder?

Yes, with the three shortcodes. Every block option has a shortcode attribute.

What is the difference to the CodeCanyon edition?

The same plugin. The desk9design.com edition has the License page and updates inside WordPress; the CodeCanyon edition updates through Envato and has no License page.

Where do I get help?

Open a ticket under Support or from your account. Say which cookie plugin you use and paste the video link that misbehaves; that answers most questions in one round.

21. Uninstall

Deactivating the plugin leaves everything in place. Deleting it under Plugins removes the plugin files and, by default, keeps your videos, products, manuals and settings in the database, so a reinstall finds them again.

To remove the data too, switch on Delete all videos, products and settings when the plugin is deleted under Video Guides > Settings > Data before you delete the plugin. Images and PDF files in the media library are never deleted; they are yours.

Deactivate the license on this site first (Video Guides > License), so the slot is free for another site.

Questions about a setting? The answer is usually in the FAQ above.

Something broken? Open a ticket

On this page

Docs are versioned with each release. This manual applies to every plan.